160bet Privacy Policy – How We Protect Your Personal Data

1. Overview and Scope

160bet is an online sports betting and casino gaming platform serving players across the Philippines. This Privacy Policy covers how we collect, use, store, share, and protect personal data submitted to us through our website and related services.

This policy applies to all users — whether you are browsing as a guest, have registered an account, or are in the process of completing identity verification. It also covers data collected through automated means, such as cookies and usage analytics, when you visit any page on 160bet.

We take our data protection responsibilities seriously. 160bet does not sell personal data to third parties for commercial marketing purposes, and we apply industry-standard technical measures to keep your information secure.

2. What Personal Data We Collect

Depending on how you interact with 160bet, we may collect the following categories of personal data:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless you voluntarily provide it in the context of a responsible gaming self-exclusion request.

3. How We Use Your Personal Data

160bet uses your personal data for specific, legitimate purposes directly related to delivering and improving our platform. We do not use your data in ways that are incompatible with the purposes described below:

• Account management: Creating and maintaining your 160bet account, including login authentication and OTP verification.
• Identity verification (KYC): Confirming your identity and age (21+) in accordance with responsible gaming standards, and verifying your withdrawal details match your registered name.
• Transaction processing: Facilitating deposits and withdrawals in Philippine Peso (PHP) through local bank transfers and supported e-wallets.
• Platform security: Detecting and preventing fraud, account abuse, duplicate registrations, and unauthorised access attempts.
• Customer support: Responding to your queries, resolving account issues, and maintaining a record of support interactions.
• Regulatory compliance: Meeting applicable obligations related to financial transactions, identity verification, and anti-money laundering requirements.
• Platform improvement: Analysing usage patterns and technical performance to improve the quality and reliability of the 160bet experience.
• Promotional communications: Sending relevant offers and updates where you have opted in to receive them. You can unsubscribe at any time.

We will not use your personal data for automated decision-making that produces significant legal or similarly significant effects without your knowledge.

4. Data Sharing and Third Parties

160bet does not sell your personal data. We may share your information with a limited set of trusted third parties only where necessary to operate the platform:

• Payment processors: Local banks and e-wallet providers (such as GCash and Maya) receive only the reference data required to process your deposit or withdrawal. Full financial account credentials are handled directly by those providers under their own security standards.
• Identity verification services: KYC processing may involve sharing identification documents with accredited verification partners to confirm your identity and age.
• Technology infrastructure providers: Hosting, security, and platform operations may involve cloud or server infrastructure partners operating under strict data processing agreements.
• Legal and regulatory authorities: We may disclose data to relevant authorities when required by applicable law, court order, or to protect the rights and safety of 160bet and its users.

All third-party partners engaged by 160bet are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

5. Cookies and Tracking Technologies

160bet uses cookies and similar technologies to support platform functionality, remember your session preferences, and gather anonymised usage analytics. Cookies are small data files stored in your browser when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — such as which pages are visited most frequently — so we can identify areas for improvement. Data collected is aggregated and anonymised.
• Security cookies: Help detect unusual activity patterns and protect against fraud or automated abuse of the platform.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on 160bet, particularly session-based features. We do not use third-party advertising or retargeting cookies.

6. Data Security Measures

160bet applies multiple layers of technical and operational security to protect your personal data:

• SSL encryption: All data transmitted between your device and 160bet servers is encrypted using SSL/TLS protocols, preventing interception during transmission.
• OTP authentication: Sensitive actions — including withdrawals and password changes — require one-time password (OTP) confirmation to your registered mobile number.
• Access controls: Internal access to personal data is restricted to staff with a legitimate operational need. All access is logged and subject to review.
• Secure payment handling: Full financial account details (bank account numbers, e-wallet credentials) are not stored on 160bet servers. Payment references are handled through the respective provider's secure infrastructure.

While we apply robust security measures, no digital platform can guarantee absolute immunity from all security risks. You are responsible for keeping your own login credentials and OTP codes confidential. If you suspect unauthorised activity on your account, contact our support team immediately.

7. Data Retention

160bet retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Specific retention periods depend on the type of data and the reason it was collected:

• Account and identity data is retained for the duration of your active account and for a reasonable period thereafter to support compliance, dispute resolution, and legal obligations.
• Transaction records are retained in line with financial recordkeeping requirements.
• Support communications are retained for a period sufficient to resolve any follow-up disputes or quality review needs.
• Usage and analytics data is typically retained in anonymised or aggregated form after the relevant analysis period.

If you request account closure, we will deactivate your account and begin the process of removing personal data in accordance with our retention schedule. Certain data may be retained beyond account closure where required by law or for fraud prevention purposes.

8. Your Rights Over Your Data

As a 160bet user, you have rights in relation to the personal data we hold about you. These include:

• Access: You may request a summary of the personal data we hold about you.
• Correction: If any of your personal data is inaccurate or incomplete, you may request that it be updated.
• Deletion: You may request deletion of your personal data, subject to any legal retention obligations that apply.
• Objection: You may object to certain uses of your data, including direct marketing communications.
• Portability: Where technically feasible, you may request a copy of your data in a commonly used, machine-readable format.
• Withdrawal of consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team through the FAQ page or via the support channels listed on the platform. We will respond to requests within a reasonable timeframe. We may need to verify your identity before actioning certain requests.

9. Minors and Age Restriction

160bet is strictly for persons aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a required step of the KYC process, and accounts found to belong to underage individuals will be closed immediately.

If you believe that a minor has registered or attempted to register on 160bet, please notify our support team immediately so we can investigate and take appropriate action.

10. Updates to This Privacy Policy

160bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will update the "Last updated" date at the top of this page. Where changes are significant, we may notify registered users through their registered contact details or via an in-platform notification.

Continued use of the 160bet platform after any changes to this policy constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how your data is handled.

For a complete picture of your rights and obligations when using 160bet, please also review our Terms and Conditions and our Responsible Gaming page.